• Dundee: 01382 204030 Aberdeen: 01224 421414 Perth: 01738 230900 Fife: 01383 668800

WRB Gas Goldstar Customer Update

The safety and well-being of our customers and employees is always our number one priority, even more so now with the ever-changing progression of the Coronavirus outbreak.

At this current time we shall not be carrying out any annual service calls for our Gold Star customers you will receive a notice when the service is up and running once again. This will not affect your Gold Star cover and WRB Gas will endeavour to provide the service and customer care we are known for and we will do everything in our power to keep you central heating and hot water system operational.

WRBGas COVID-19 Update

WRB Gas (Contracts) Limited – Coronavirus Update

What do the new restrictions announced by the UK Government mean for gas engineering businesses?

Given the restrictions have been put in place in order to reduce the spread of the COVID-19 virus, it is essential that any Gas Safe registered businesses undertaking work still follows the guidelines in terms of:

  • Keeping a minimum of 2m apart from other people (who are not from your household),
  • Washing hands frequently,
  • Wiping down all surfaces.

Guidance on businesses and trades that can continue to work through the restrictions can found here and here.

This is based on current guidance from the UK Government, at 24th March 2020, and is subject to change as the pandemic situation progresses.

WRB call centre staff will be taking calls on 01382 204030 as normal, Monday to Friday 8am to 5pm

Out of hours call 01382 204030 you may get an answering machine message, leave a message and one of our technicians will call you back

Please visit our Facebook page for updates.

If you suspect a smell of gas or a problem with your CO detector please phone SGN on 0800 111 999

Frozen condensate – don’t get caught out this winter!

The UK is currently experiencing spells of extremely cold weather.

Freezing cold weather can cause boiler condensate pipes to freeze, which can prevent the boiler from functioning.

The video shows you how to safely unfreeze the condensate pipe should it become frozen.

How do you know if the condensate pipe is frozen?

Your boiler may have started to make some unusual noises which normally you wouldn’t hear.

Is your boiler making this noise?

If your boiler is making a similar noise then please follow the steps in the video to ensure the condensate pipe is not frozen.

Source – Worcester 
Originally Published: 08-11-2017

WRB Retain two Maintenance Contracts

We are pleased to confirm that we have retained Service & Maintenance Contracts for Social Housing Landlords within the area. The projects cover the service and maintenance of domestic gas appliances and renewables in the properties for, Angus Council and Abertay Housing Association.

We look forward to continuing our high standard of service and quality to the tenants in the future.

About WRB

WRB Gas was founded in 1979 By local Dundee businessman, William Barnett.  Recognising Dundee’s requirement for a reliable gas servicing company he opened a small shop on the Hilltown and began offering a service which is still running 35+ years later.

 

WRB Gas currently employ over 100 personnel ranging from fully qualified Gas Safe Engineers, to efficient office administration personnel.

WRB becomes EESSH Heating Services Framework Members

We are pleased to confirm that WRB Gas have become members of the EESSH framework. Learn more about what the framework is below and who PfH Scotland are.

PfH Scotland is the Scottish arm of Procurement for Housing, the dedicated procurement services provider to the housing sector. We are working with  housing associations and local authority members throughout Scotland.

We assess our members’ procurement effectiveness and help them to achieve step-change improvements – helping them to deliver immediate cost savings as well as sustainable efficiencies and improvements through smart and strategic procurement.

PfH Scotland is jointly owned by HouseMark, National Housing Federation and the Chartered Institute of Housing and is managed by Inprova Group.

PfH Scotland - Nominated Supplier

Call Centre Advisor, Temporary Contract until 31st March 2018

Call Centre Advisor, Temporary Contract until 31st March 2018

Due to our ongoing growth and success we are recruiting for a call centre advisor in our office in Dundee.

We’re on the lookout for motivated, enthusiastic individuals with great initiative and a can-do attitude.

Our positive workplace is built on breeding a feel good atmosphere where we reward and recognise achievement.

Previous call centre experience is essential.

Don’t delay, apply today – You might be just what we’re looking for!

Please apply by sending your CV to chris.mands@wrbgas.co.uk

5% Off Your Boiler Installation During March

Is it time to replace your boiler? Then look no further than our special March offer. Not only will you get unrivalled expertise and brilliant customer service from an established local company – we are also giving you the opportunity to save £££’s too! You better be quick though as the offer expires on 31st March 2017.

We cover Fife, Perthshire, Dundee, Angus, Aberdeenshire and surrounding areas, so why not learn more and visit our dedicated page to save 5% on your Boiler Installation.

Find out more here.